NOC Solution

Overview     A network operations center (NOC), also known as a "network management center", is one or more locations from which network monitoring and control, or network management, is exercised over a computer, telecommunication  network.
“Noc is a center that helps manage system infra 2000+ telecom sites on daily basis’’

Passive maintenance / Infra / Facility Management

System infra provides a comprehensive suite of services that cover all passive components. Enabled by our partnering capability across geographies, we provide a desired level of services where we do not have direct access to a field team. This model leverages the local knowledge and proven expertise with 'day one readiness'
  • Active and Passive tracking of activities.
  • Standard space of GSM Management.
  • Auto SMS AND TCP COMMUNICATION.
  • Provides all the alarms status like(Mains Fail,DG Fail,High temperature etc)
  • DC Energy meter reading in (KW,KWH).
  • Check EB and DG Supply Voltages of sites.
  • Check the status of sites as like sites working on (EB,DG AND Battery mode)
  • Ensure all connections, fuses, MCBs and meters are working perfectly.
  • Check Battery, DC power and DG Run Hours .
  • Fire alarm system.
  • Ensure temperature control systems are functional at defined standards.
ARCHITECTURE
  1. Sensors placed at site in the NMS (Network Management System) box sense minute changes in the normal functioning of a tower site - like changes in temperature, door to the DG room being open/close etc. The NMS then polls the data from these sensors and communicates the same instantly, in realtime, to the NOC, using GPRS. In case the GPRS server is not able to establish connectivity with the NOC due to any glitches, it’s programmed to make two more attempts, failing which an SMS can be sent from the NMS. These events are continuously generated throughout the day, from as many as 2000 sites, continuously reporting site conditions, status updates and energy readings.
  2.  A homegrown application converts the SMS and GPRS feeds from the NMS and OSS systems received from all circles that are in a binary format, into a text format.
  3. All the event data is fed continuously in real-time to a Centralized Monitoring system. Here, a ‘Rule Engine’ (the brain of this solution) analyses the data using business rules that pertain to management of the passive infrastructure and converts the data into ‘actionable intelligence’ that is then used to drive process workflows, and relayed to the on-site workforce for issue closure.
  4. Based on this data, an analytics layer processes all the infrastructure and process data and provides insights      on process performance, asset performance and energy analytics. This helps System infra identify opportunities for energy optimization, detect irregularities, and proactively prevent service outages. This helps  in better Incident Management, Asset Management and Energy Management.
Telecom Services Support
  •  Telecom Services Network Operations Centers.
  • Telecom Services will support Sites  through its Network Operations Center (NOC)
  • The Telecom Services NOC is a 24 x 7 x 365 operation. Via Telephone.